The digitisation of services continues to grow however, there are some clients who simply prefer to deal with someone on the end of a phone.
Our contact centre, based in the UK, will provide a call answering service to help you maintain a professional image by answering queries from prospects and current clients alike when you are unavailable.
Primarily focusing on answering direct and overflow calls Rubix Response will ensure you never miss a call and will ensure your clients feel valued and important by making your business accessible between the hours of 9am – 5pm, even if you are not. We will take and deliver messages so you can get back to your clients swiftly and efficiently and more importantly, at a convenient time for you.
Keeping in line with your brand, business ethos and company values, all your calls will be answered in real time. As a professional answering service, we will have also invested time into getting to know your business to ensure each of our receptionists can handle basic questions without having to go through you.
For your clients to know someone is always available to take their call will help you build and maintain lasting business relationships that will be based on efficiency and trust.
"The Rubix Response telephone answering service has made a positive impact to the growth of my business. "