Business Process Outsourcing (BPO) Contact Centre

Business Process Outsourcing (BPO)

Scale globally & reduce costs with our multi-channel, 24/7/365 call centre services

A professional inbound contact centre that offers a customised and efficient business processing service to ensure your clients receive the customer care they deserve.

Keeping in line with your brand and your business ethos, all your inbound customer service calls will be answered in real time ensuring your customers feel appreciated and valued. Our team will have also invested time into getting to know your business products to ensure each member of our team can handle basic questions without having to go through you.

 

Whether you have a Customer or Technical Support requirement, we have the outsourced call centre service package to fit your requirements.

Customer Service

  • Tenured, Customer-Centric Teams
  • Multi-Language
  • Multi-channel (Voice, E-mail, Chat, Social & More)
  • Low Cost, Flexible Delivery Models
  • Real-Time Reporting, Full Transparency
  • Turn-Key Solutions
  • Management Applications

Technical Support

  • 24/7/365 Availability
  • Low Cost, Flexible Delivery Models
  • Pay-As-You-Go
  • 1 - 3 Level Technical Support
  • From Troubleshooting and Ticketing to Provisioning, Installation, and Configuration

 

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"Rubix Response manages 3000+ calls for us on a monthly basis and we have received nothing but great feedback via our customer service questionnaires. We're also saving £££ compared to hiring an inhouse team. Rubix is doing a great job."

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